Pens are excellent, and the customer service was so kind and thoughtful. A couple of the pens I got as a birthday gift for my girlfriend weren’t working quite right, and Michelle was super prompt in addressing it and sending us a whole new pack. On top of that, it even included a handwritten birthday note and some extra goodies. It was such a nice touch. I highly recommend this company and product full stop!

I got some promotional pens that said TOOT on the clip and I loved those pens so much I googled TOOT and found this company. I’m sad I can’t get the colorful witty pens with just black ink. I love color but black is my go to for planning etc. I also wonder why the clip on these say KACO instead of TOOT… seemed odd to me.

All that being said, I knew they were colored ink when I ordered— the description was really clear! And the colors are beautiful but don’t write as well as the black ones I have. Overall like them a lot, but I had wanted to order some specific packs as gifts for friends but since they’re not the black ink I love I decided not to. Maybe in the future the same amazing witty packs can be offered with all black ink but colorful barrels!!